This Terms of Service document (the “Terms”) outlines the terms and conditions of use of the VPN services (the “Services” or “Service”) provided by Jaguar VPN. (“JaguarVPN”). These Terms also govern the use of and access to JaguarVPN’s content (the “Content”), which includes the JaguarVPN website (the “Site”), applications (the “Apps”), and any software provided by JaguarVPN (the “Software”).
By accessing the Content or Services, you are agreeing on behalf of yourself or those you represent (“you”) to comply with and be legally bound by these Terms in their entirety. These Terms constitute a legally binding agreement (the “Agreement”) between you and JaguarVPN. If you do not agree with any part of the Terms, you may not use our Services.
By creating an account for using our Services, you represent that you are at least eighteen (18) years of age or that you are a valid legal entity, and that the registration information you have provided is accurate and complete.
JaguarVPN may update the Terms from time to time without notice.
If you continue to use JaguarVPN’s Services, Content, Site, Apps,
or Software after these changes take effect,
then you agree to the revised Terms. The current version of the
Terms is available on the Site. You understand and agree that it is your
obligation to review these Terms from time to time in order to stay informed
on current rules and obligations. Notification on any core changes to the Terms
will be provided to subscribers through an email message or update to the Site.
Your use of the Content or Services following the changes to these Terms constitutes
your acceptance of the changed Terms.
JaguarVPN is committed to your privacy and does not collect or log browsing history,
traffic destination, data content, or DNS queries from Subscribers connected to our VPN.
During your registration, we don't collect any sensitive personal information,
such as payment information. We only collect information that are necessary like email, first name, last name, phone number
to become member of the Site and Services.
Any kind of payment information is not stored on our server. We are using 3rd party payment gateway services by Stripe.
For more details, you may readStripe Services Agreement. For the sake of clarity and transparency, we have placed all
information related to data collection in a separate document
understanding of how we handle your sensitive data.
JaguarVPN Services are available to you upon registration on the Site.
By subscribing to the Services, you agree to become a subscriber (“Subscriber”)
for the period you have elected. A full list of subscription plans and pricing is available on the Site.
JaguarVPN reserves the right to amend subscription fees or institute new fees at any time upon reasonable
advance notice posted on the Site or sent via email.
Any changes to the pricing will not affect the Subscriber’s current subscription period and
will become effective upon subscription renewal.
Subscription purchases and refunds are handled via multiple third-party payment companies.
Plans does not renew automatically at the completion of the billing term.
The subscription will need to be purchased again.
Each paid subscription grants you one (1) license to use on three (3) different devices at any given time.
If you want to use the Services on more than three devices at a time,
then you can either
Create New Account
Purchase Additional Subscription
5. Refund Policy
You may cancel your account with a full refund within 5 days of your initial purchase (“Money Back Guarantee”).
Refunds beyond the 5-day purchase window will be considered,
at the sole discretion of JaguarVPN, if a Subscriber can
demonstrate that the Service was not available or usable
during the subscription period and that reasonable attempts
were made to contact JaguarVPN to resolve the issue.
In this case, JaguarVPN may provide the Subscriber with a pro-rata
refund of service fees paid during the period when the Service was not available or usable.
Refunds are generally processed within seven (7) days, and are made to the original form of payment used for purchase.
All refunds are sent in USD and therefore the refund amount could differ from the amount originally paid in local currency.
Users whose subscriptions are billed as an in-app purchase through the Google Play Store do not have
access to the JaguarVPN 5-day money-back guarantee. Instead, users can request refunds through the Google Play Store,
which are issued solely at the discretion of Google Support.
6. Acceptable Use Policy
JaguarVPN Services may be accessed from all around the world,
so it is your responsibility to assess whether using the Site, Apps, Software,
or Services is in compliance with local laws and regulations.
Whenever you use the Site, Apps, Software, or Services, you should
comply with these Terms and applicable laws, regulations, and policies.
You understand that it is your responsibility to keep your JaguarVPN account information confidential.
You are responsible for all activity under your account. If you ever discover or suspect that someone
has accessed your account without your authorization, you are advised to inform us immediately so that
we may revoke your account credentials and issue new ones or you can reset your password.
JaguarVPN aims to provide the best service possible to all of our Subscribers.
In that sense, we require that you do not misuse our Content or Services.
A misuse refers to any use, access, or interference with the Content or Services contrary
to the Terms or applicable laws and regulations.
In order to protect the Services from being misused or used to harm someone, JaguarVPN reserves the right to
take appropriate measures when our Services are being used contrary to these Terms and applicable laws.
You agree that JaguarVPN may terminate your account, without providing a refund for Services already paid,
if you misuse the Service.
In using our Services, you agree not to:
Send or transmit unsolicited advertisements or content (i.e., “spam") over the Service.
Send, post, or transmit over the Service any content which is illegal, hateful, threatening, insulting, or defamatory; infringes on intellectual property rights; invades privacy; or incites violence.
Upload, download, post, reproduce, or distribute any content protected by copyright or any other proprietary right without first having obtained permission from the owner of the proprietary content.
Upload, download, post, reproduce, or distribute any content that includes sexual or explicit depictions of minors.
Engage in any conduct that restricts or inhibits any other Subscriber from using or enjoying the Service.
Attempt to access, probe, or connect to computing devices without proper authorization (i.e., any form of “hacking”).
Attempt to compile, utilize, or distribute a list of IP addresses operated by JaguarVPN in conjunction with the Service.
Use the Service for anything other than lawful purposes.
Subject to your compliance with these Terms, JaguarVPN grants to you a non-exclusive and
limited license to download and use the Software.
Modifying, distributing to unauthorized parties, reverse engineering, or
otherwise using the Software in any way not expressly authorized by JaguarVPN is strictly prohibited.
Usage of any material which is subject to JaguarVPN’s intellectual property rights is prohibited
unless you have been provided with explicit written consent by JaguarVPN.
8. Language and Translation of Content
All of our Content was originally written in English.
Any translation of our Content is done on a best-effort basis.
We cannot guarantee the accuracy of translated Content.
In the event of any discrepancy between the translated Content and the English Content, the English Content shall prevail.
9. Third-party Websites
JaguarVPN may provide you with content belonging to Third Parties (“Third Parties”) or
links leading to third-party websites. JaguarVPN is not responsible for the availability
of the content provided by Third Parties as they are not under the control or supervision of
Services to any website, service, or content provided by Third Parties does not indicate
any relationship between JaguarVPN and such Third Parties.
We will strive to prevent interruptions to the Site and Services.
However, these are provided on an “as-is” and “as-available” basis,
and we do not warrant, either expressly or by implication,
the accuracy of any materials or information provided through the Site or Service, or
their suitability for any particular purpose. We expressly disclaim all warranties of
any kind, whether express or implied, including but not limited to warranties of
merchantability or fitness for a particular purpose, or non-infringement.
We do not make any warranty that the Services will meet your requirements, or
that it will be uninterrupted, timely, secure, or error-free, or that defects, if any,
will be corrected. You acknowledge that you access the Site and Services at your sole risk and discretion.
VPN service coverage, speeds, server locations, and quality may vary. JaguarVPN will attempt to
make the Service available at all times. However, the Service may be subject to unavailability
for a variety of factors beyond our control, including but not limited to emergencies;
third-party-service failures; or transmission, equipment, or network problems or limitations,
interference, or signal strength; and may be interrupted, refused, limited, or curtailed.
We are not responsible for data, messages, or pages lost, not delivered, delayed, or misdirected
because of interruptions or performance issues with the Service, communications services, or networks. We may impose usage or Service limits, suspend Service, terminate VPN accounts, or block certain kinds of usage in our sole discretion to protect Subscribers or the Service. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.
JaguarVPN reserves the right to investigate matters we consider to be violations of these Terms.
We may, but are not obligated to, in our sole discretion and without notice, remove, block, filter,
or restrict by any means any materials or information that we consider to be actual or potential
violations of the restrictions set forth in these Terms, and any other activities that may subject
JaguarVPN or our customers to liability. JaguarVPN disclaims any and all liability for any failure
on our part to prevent such materials or information from being transmitted over the Service and/or
into your computing device.
11. Limitations of Liability
JaguarVPN shall not be liable and shall not have responsibility of any kind to any Subscriber
or other individual for any loss or damage that you incur in the event of:
any failure or interruption of the Site or Service;
any act or omission of any Third Party involved in making the Site or Service or the data contained therein available to you;
any other cause relating to your access or use, or inability to access or use, any portion of the Site or its Content;
your interactions on the Site or Service;
your failure to comply with this Agreement;
the cost of procurement of substitute goods or services; or
unauthorized access to or alteration of your transmissions or data, whether or not the circumstances giving rise to such cause may have been within the control of JaguarVPN or of any vendor providing software, services, or support for the Site or Service.
In no event will JaguarVPN, its partners, affiliates, subsidiaries, members, officers, or employees
be liable for any direct, special, indirect, consequential, or incidental damages, or for any other
loss or damages of any kind, even if they have been advised of the possibility thereof.
The foregoing shall not apply to the extent prohibited by applicable law.
You agree to indemnify, defend, and hold harmless JaguarVPN, its officers, directors, employees, members, partners,
agents, and suppliers, and their respective affiliates, officers, directors, employees, members, shareholders,
partners, and agents, from any and all claims and expenses, including attorneys’ fees, arising out of your use of
the Content and Service, including but not limited to your violation of this Agreement. We may, at our sole
discretion, assume the exclusive defense and control of any matter subject to indemnification by you.
The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.
13. Choice of Law
This Agreement shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, excluding its rules governing conflicts of law.
14. Final Provisions
If any provision in this Agreement is held invalid or unenforceable,
that provision shall be construed in a manner consistent with applicable
law to reflect the original intent of the provision, and the remaining
provisions of this Agreement shall remain in full force and effect.
Any failure to exercise or enforce any right or the provision of this agreement shall not
constitute a waiver of such right or provision.
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